FAQs
What makes Wicked Brick products great Christmas gifts?
Our display cases, stands, and accessories are the perfect addition to any collector’s home. Whether you're shopping for LEGO® enthusiasts, movie fans, or collectors of premium memorabilia, Wicked Brick offers a range of high-quality, beautifully designed solutions that help preserve and showcase their prized collections.
Do you offer gift-wrapping?
At this time, we do not offer gift-wrapping services. However, all of our products are carefully packed to ensure they arrive safely, ready for gifting. You can add a personal touch with your own wrap or holiday packaging to make your gift extra special.
What’s the last date I can order for Christmas delivery?
Unfortunately, our cut off for Christmas Made to Order products has passed. However, we do have a range of ready to ship products that will be available to purchase until 24th November or until stock runs out. All eligible Christmas delivery products will have a green 'Ready to Ship' badge on the product image on this page. This is in addition to messaging at checkout.
Can I send a gift directly to the recipient?
Absolutely! You can specify the recipient’s address at checkout. Just make sure to double-check the shipping address to avoid delays. We currently do not include prices in the package, making it easy to send directly to your gift recipient.
Are there any special Christmas promotions or discounts?
Yes! Stay tuned for holiday promotions on selected items. Join our mailing list to receive updates on special deals and product announcements to make your Christmas shopping even more exciting!
What is your holiday return policy?
We want you to feel confident with every purchase. For Christmas, we’ve extended our return policy. Orders delivered between November 15 and December 24 are eligible for returns through January 31st. Please see our return policy page for details on eligibility and steps to initiate a return.
How can I track my order?
Once your order has been shipped, you’ll receive an email with a tracking link. You can use this to monitor your order’s progress right up to delivery.
What if my gift arrives damaged?
We take every precaution to ensure safe delivery, but if a product arrives damaged, please contact our Customer Support Team via the Help Centre with your order number and photos of the item. We’ll work to resolve any issues quickly.
Can I order items that are out of stock for Christmas?
Due to high holiday demand, some items may sell out. If a product is out of stock, you can sign up to be notified when it becomes available, but we cannot guarantee availability for Christmas delivery on items that are out of stock. We also are unable to deliver Made to Order products in time for Christmas.
What if I have more questions?
Our Customer Support Team is ready to help. You can reach us via the Help Centre Monday to Friday from 9 AM to 5 PM (UK Time). We aim to respond within 24 hours during business days.